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These terms set out the rules that govern your account on 256bet — what you can do, what we expect, and how we handle disputes. Access to this platform depends on your local law and eligible regions; read these conditions carefully before you open or continue using your account.
When you register on 256bet, you enter into a binding agreement with us. These terms apply to every action you take on the platform — logging in, depositing through bKash or Bank Transfer, placing wagers, withdrawing funds, and contacting support. We may update these terms when our operating conditions change; we will notify you through your registered account before material changes take effect, and continued use after that notice counts as acceptance. Access to 256bet is available only where permitted under local law. If you are in a region where online wagering is restricted, these terms do not grant you any right to use the platform. It is your responsibility to check whether access is lawful in your location before proceeding. We reserve the right to suspend or close accounts that breach these terms, including accounts that provide false registration details, attempt to manipulate game outcomes, or misuse payment channels. Funds held in a suspended account are subject to review before any release. If you believe a suspension was made in error, the fastest route to resolution is our live chat or the support email listed in your account dashboard.
Understanding the boundaries of this policy helps you know where to look when a question comes up. Four areas define the scope clearly.
These terms govern registration, login, identity verification, and account suspension. Any action taken through your account credentials is your responsibility under this agreement, whether or not you personally initiated it.
Deposits and withdrawals processed through bKash or Bank Transfer fall within this policy. Transaction limits, processing steps, and wallet verification requirements are shown inside your account at the time of each transaction.
Game content supplied by studios available in the lobby — including titles from Habanero, CQ9, JDB, PlayStar, and Spadegaming — is governed by these terms for access purposes. Individual game rules are displayed within each game interface.
Payment processors, mobile wallet providers, and any external service you connect to your account operate under their own terms. We are not responsible for the policies or conduct of those third parties, though we do require them to handle your data appropriately.
You have several practical rights under these terms that you can exercise at any time through your account or by contacting support. Knowing these routes means you are never stuck waiting for us to act on your behalf. You can review your full transaction history — deposits, withdrawals, and wager records — from the account history section after logging in. If you spot an entry that looks incorrect, raise it with support within 30 days of the transaction date; we will investigate and respond through your registered contact. Your account details — name, contact information, and payment method on file — can be updated through the account settings page. Some changes, such as updating your registered mobile number linked to bKash, may require identity confirmation before they take effect. Follow the steps shown on screen rather than contacting support first, as the in-app flow is the fastest path. If you want to close your account, submit a written request through live chat or the support email in your dashboard. We will process the request and confirm closure once any pending transactions are settled.
Your full deposit, withdrawal, and wager history is available in the account history tab after login. Filter by date range to locate a specific transaction quickly.
Update your contact details and linked payment methods in account settings. Changes to bKash-linked numbers require on-screen identity confirmation before they save.
Contact live chat or support email within 30 days of a transaction if you believe an entry is incorrect. Include the transaction reference shown in your account history to speed up the review.
Send a written closure request via live chat or the support email in your dashboard. Closure is confirmed once all pending transactions on your account are settled.
If you have a question about how these terms apply to your account, three contact routes are available. Use the one that suits your situation.
Open the chat widget from any page while logged in to speak with a support agent about a terms or account question in real time.
Find the support email address in your account dashboard under the Help section. Use this route for written records of disputes or account-closure requests.
The Help section inside your account covers common policy questions, transaction steps, and account management without needing to contact an agent.
We take the handling of your information seriously and want you to understand the key practices that protect it.
We retain your account and transaction records for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of the data we hold by contacting support through your account dashboard.
We use cookies to keep your session active, remember your preferences, and understand how the platform is used. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how some account features work.
Your account is protected by your login credentials. We recommend using a unique password and not sharing your login details. If you suspect unauthorised access, change your password immediately and contact support through live chat.
When we update these terms, we notify you through your registered account before the changes take effect. The date of the most recent revision is shown at the top of this page. Continuing to use the platform after that date means you accept the updated terms.
Answers to the questions we hear most often about how these terms work in practice.
Access depends on whether online wagering is permitted under the laws of your specific location. These terms govern your account if you are in an eligible region. It is your responsibility to confirm that access is lawful where you are before registering or depositing.
We may suspend or close an account that breaches these terms, including cases involving false registration details or misuse of payment channels. Funds in a suspended account are reviewed before any release. Contact support through live chat if you believe a suspension was applied in error.
Yes. Go to account settings and follow the steps to update your linked bKash number. The process includes an identity confirmation step shown on screen. Complete that step before expecting the change to save; support cannot bypass it.
Your full deposit, withdrawal, and wager history is in the account history tab after you log in. Filter by date to find a specific entry. If you need a formal record for a dispute, include the transaction reference when you contact support.
We send a notification to your registered account before any material change takes effect. The revision date at the top of this page also updates. If you continue using the platform after the notified date, that counts as acceptance of the updated terms.
Raise any transaction dispute within 30 days of the transaction date. Contact live chat or the support email in your dashboard and include the transaction reference from your account history. We will investigate and respond to your registered contact.