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At 256bet, your account data — including the details you provide during registration and the payment channels you use, such as bKash and Bank Transfer — is handled with clear rules about what we collect, why we collect it, and how you can act on it. Access to this platform depends on your local law and eligible regions.
This policy describes how 256bet collects and processes personal information when you create an account, navigate the platform, or carry out transactions through supported payment channels. When you register, we collect the details you enter — name, contact information, and account credentials. When you deposit or withdraw using bKash or Bank Transfer, transaction references associated with your account are recorded as part of our standard account management process. We also collect device and session data automatically when you access the platform through a mobile browser or desktop, including IP address, browser type, and pages visited. This information helps us maintain account security, detect irregular activity, and respond to support requests. We do not sell your personal data to third parties. Data shared with payment processors — such as those facilitating bKash or Bank Transfer transactions — is limited to what those processors require to complete your request. Retention periods vary by data type: account records are kept for as long as your account remains active and for a period afterward as required by applicable rules. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which the platform operates.
Understanding the boundaries of this policy helps you know exactly what protections apply to your information on 256bet.
This policy covers all personal data you submit when opening or managing your 256bet account — registration fields, login activity, and account settings. Changes you make in your account area are recorded under this policy.
Deposits and withdrawals processed through bKash or Bank Transfer involve data shared with the relevant payment processor. This policy governs how 256bet handles that data on our side; the processor's own policy governs their handling.
Your browsing behaviour on 256bet — pages visited, session duration, device type — is collected to maintain platform performance and account security. This data is covered by this policy and is not used for third-party advertising.
Links or integrations that take you away from 256bet — including external payment interfaces or third-party sites — fall outside this policy. We are not responsible for how those services handle your data once you leave our platform.
You have practical options when it comes to the personal data 256bet holds on your account. You can request a summary of the information we hold by contacting our support team through the channels listed on the site. If any account detail is incorrect — such as a contact number or registered email — you can update it directly in your account settings or ask support to assist with fields you cannot edit yourself. If you have a question about how a specific piece of data is being used, you can raise it through the support route and we will respond with the relevant detail. For requests to close your account or ask about data retention after closure, the same support contact applies. We aim to handle all data-related requests in a straightforward way — no complex forms, just a clear message through the published contact route. Availability of these rights may depend on your local law and the eligible region in which you access the platform.
Contact support to request a summary of the personal data held on your account. Provide your registered account details so we can locate your records accurately.
Update contact information and account fields directly in your account settings. For fields that require manual correction, reach out to support with the specific detail to be changed.
If you are unsure how a particular piece of your data is being used, send a message through the published support route. We will respond with a clear explanation of the relevant processing.
To close your account or ask about what happens to your data after closure, contact support directly. Retention rules after closure depend on applicable local requirements.
If you have a question about this privacy policy or want to act on any of the rights described above, use the contact routes published on the 256bet site. We do not publish response time commitments, but all policy-related messages are handled by the same team that manages account support.
Open the chat widget on the 256bet site to send a message directly to the support team. Describe your data or policy question clearly and include your registered account identifier.
Send your privacy or data request to the email address listed in the Contact section of the 256bet site. Include your account details so your request can be matched to the correct record.
The Help section of the site covers common account and policy questions. Check there first for answers about data handling, account settings, and how to submit a formal request.
256bet applies consistent data handling practices across account registration, transactions, and platform access to keep your information accurate and secure.
We use cookies and session identifiers to keep your account active during a visit and to understand how the platform is being used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how some account features work.
Account credentials are stored using standard security practices. We recommend using a unique password for your 256bet account and updating it if you suspect any unauthorised access. Unusual login activity triggers internal review processes.
We keep account and transaction records for as long as your account is active and for a period afterward as required by applicable rules. When data is no longer needed, it is removed from active systems according to our internal retention schedule.
This policy may be updated when our data practices change or when applicable rules require it. The current version is always available on this page. Continued use of the platform after an update means you have seen the revised policy.
Answers to the questions we hear most often about how 256bet handles your data and what you can do about it.
We collect the details you enter during registration — name, contact information, and login credentials. Once your account is active, we also record session data, device type, and transaction references linked to payment methods like bKash or Bank Transfer.
We do not sell your data. Information is shared only with payment processors — such as those handling bKash or Bank Transfer transactions — and only to the extent needed to complete your request. Each processor handles that data under their own policy.
Contact the support team through live chat or the email address listed on the site. Provide your registered account details and ask for a summary of the data held. We will respond with the relevant information linked to your account.
Yes. Most contact and account details can be updated directly in your account settings. For fields you cannot edit yourself, send a message to support with the specific correction needed and your account identifier.
Retention periods after account closure depend on applicable local rules. Account and transaction records are kept for a defined period following closure. Contact support if you want details about what is retained and for how long in your specific case.
Access to 256bet and the applicability of this policy depend on your local law and the eligible regions in which the platform operates. If you are accessing the platform from Bangladesh, your use is subject to the terms and conditions and this policy as published on the site.